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The Installation Supervisor is responsible for mentoring and overseeing the office installation teams. This position will support the Operations/Installation Manager while serving as a field change agent to help improve overall communication, project execution, and efficiency with Installation Technicians.
The Onsite Support Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premise support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.
The Onsite Support Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premise support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.
- The UCC Engineer I is primarily responsible for the planning, design, and deployment of Unified Communications systems. This role will be responsible for implementing and integrating on-premise or cloud-based UC&C solutions, of complex of large scale, on a customer’s premise or remotely, within the candidate’s career discipline (Cisco, Microsoft, Polycom, etc)
- The UCC Engineering team provides other forms of consultancy to include customized administrator and user training, adoption services, as well as system and need analysis.
The Installation Manager is responsible for managing, leading and coordinating the fabrication and installation department, to ensure deliverables are on time, budget and meet AVI-SPL’s quality standards and best practices. The Installation Manager is also responsible for coordinating with Project Management and other department heads to ensure all internal engineering, CAD and programming deliverables are prepared for field engineering, shop, and installation activities. This role will also manage and coordinate external activities including all outsourced or sub-contract work in support of project installation activities. As an Installation Manager, you will mentor all...
The Service Renewal Development Specialist is responsible for working with their client base on conducting timely service renewals with a high focus on retention and expansion. They will manage the service renewal process in the dedicated region for a specific list of customers, including but not limited to initial contact with the client, verification of the services offered, working in partnership with the service proposal specialists, customer presentation of the renewal and ultimately closing the renewal.
*this role can be located at any branch in Canada and can be remote if desired.
The Manager of Business Development is a member of AVI-SPL’s sales organization and will provide a targeted approach to developing end user opportunities and strategic alignment with named Commercial Real Estate Partners, Consultants, Influencers, and other strategic partners in support of AVI-SPL’s sales growth strategy.
The Global Service Supervisor is responsible to ensure their team is applying developed best practices with a focus on delivering an optimum customer experience within the day-to-day operation of the Global Service Team. The Supervisor is responsible for employee engagement and the day to day, end-to-end customer experience. The Supervisor assists the manager with process creation and alterations, employee performance management, technical and general inquires, customer escalations and the successful facilitation of the expected future growth and expansion of the Global Service Team.
Job Summary
• Responsible for entering tracking and analyzing all product and associated materials and is the point of contact for all warehouse shipping receiving and inventory control
Find and develop new business opporutnities aligned with the key service deliverables AVI-SPL through daily prospecting. Work with Regional Sales Manager to define target market segments and prospecting activity plans.
Job Summary
• The Warehouse Supervisor is responsible for overseeing and coordinating the daily warehousing activities. This position will also implement production productivity quality and customer service standards and achieve the appropriate level of volume within time limits.
• Ensures that daily operations meet and exceed daily performance expectations and to increase the company’s overall market share
Responsible for planning, managing and leading the overall direction and execution of an AVI-SPL office Project Management group ensuring high quality project deliverables meet time, scope, budget, quality and customer satisfaction expectations through direct leadership, individual/team development, adherence to AVI-SPL process/policy standards and coordination with local Operations Management and Regional, Operations Director.
As an Operations Coordinator, you will support the Systems Integration leadership and office resources with a wide variety of assignments and tasks to support ongoing operation of the business.
Job Summary
• Generate sales for Audio Visual systems through developing and maintaining client relationships and expanding the company’s current client base.
Generate sales for Audio Visual systems through developing and maintaining client relationships and expanding the company’s current client base.
Job Summary
• Generate sales for Audio Visual systems through developing and maintaining client relationships and expanding the company’s current client base.
The Regional Sales Manager is responsible for overseeing and managing a regional sales team of Account Managers targeting new business opportunities in the assigned region.
Le technicien d'installation 1 effectuera des tâches d'installation sur les projets contractés par AVI-SPL, y compris, mais sans s'y limiter : tirage de câbles, terminaisons de câbles, équipement et composants du système, systèmes de racks et fabrication métallique selon les directives et les exigences du projet, en coordination avec le technicien principal, en veillant à ce que les projets respectent les délais, la portée, le budget, la qualité, la sécurité et les exigences de satisfaction du client.
*** Must have AV experience***
Technicians should reside in either of these locations:
Waterloo, Kitchener, Guelph, Cambridge, London
The Field Service Technician will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.
As an Operations Coordinator, you will support the Systems Integration leadership and office resources with a wide variety of assignments and tasks to support ongoing operation of the business.